WithU Health supports international patients and partner organisations with the non-clinical work around care — hospital and specialist coordination, records, language support, on-site assistance and follow-up.
A hospital visit often involves more than the appointment itself. WithU coordinates the practical steps that need to line up before, during and after care.
Case intake & medical records
Available diagnosis, medical records, imaging, treatment history and the purpose of the visit are organised before hospital coordination begins.
Hospital & specialist liaison
Relevant hospitals, departments and specialist pathways are identified around the stated medical need, with case requirements confirmed in advance.
Appointment & visit preparation
Appointment details, required documents, timing, location, language needs and hospital-specific instructions are confirmed before the visit.
Bilingual medical communication
Questions, medical history, clinician instructions and next-step information are supported through clear bilingual communication during the visit.
On-site hospital coordination
Registration, payment, navigation and other practical steps are coordinated throughout the hospital visit.
Post-visit follow-up
Reports, repeat appointments, additional tests, rehabilitation arrangements and agreed next steps are organised after the visit.
SPECIALTY CARE
When the case needs more than a routine appointment
For complex or specialist cases, WithU can help clarify relevant specialties, medical institutions and care pathways in China based on the patient’s diagnosis and existing records. Clinical eligibility and treatment decisions remain with the treating institution.
Title
Advanced Oncology & Cell Therapy Pathways
CAR-T, precision oncology and other advanced cancer-care pathways for cases with an established diagnosis or defined treatment need.
Rare Disease & Genetic Medicine
Specialist coordination for confirmed or suspected rare disease, genetic findings and related evaluations.
Regenerative Medicine & Cell-Based Therapy Pathways
Publicly verifiable information on approved products, clinical research pathways and services offered by medical institutions.Specialist coordination for confirmed or suspected rare disease, genetic findings and related evaluations.
TCM, Chronic Care & Rehabilitation
Appointments, records, language support and follow-up for Traditional Chinese Medicine, chronic care and rehabilitation needs.
FOR ORGANISATIONS
CASE COORDINATION IN CHINA
international patient cases requiring local coordination in china can be reviewed based on the medical need, available records, location and expected timing.
relevant medical records, location, care needs and expected timing help determine the appropriate next steps.
